Job Position of Product Owner & E-commerce Support Analyst at Rwanda Air : (Deadline 12 July 2024)
Product Owner & E-commerce Support Analyst at Rwandair : (Deadline 12 July 2024)
ANALYST
JOB TITLE: Product Owner & E-commerce Support Analyst
DEPARTMENT: Commercial
SECTION: Distribution & Automation
LOCATION: Kigali International Airport
- Job Purpose
The Product Owner & Ecommerce Support Analyst will play a crucial role in driving product development and ensuring a seamless shopping experience for our customers on our Ecommerce platform ensuring a seamless and enjoyable shopping experience. You will be responsible for defining product priorities, collaborating with stakeholders, and guiding the development process while also providing technical and customer support to our E-commerce users.
- Key Duties & Responsibilities;
- Strategizing and presenting ideas to stakeholders
· Instituting sales goals
· Analyzing market trends
· Producing and maintaining sales reports
· Presenting and distributing data interpretations
· Evaluating the work performance of IBE
· Harnessing technology to remove bottlenecks and boost IBE efficiency
· Leading the development process.
· Defining product features according to customer needs
· Acting as the main point of contact between teams and stakeholders
· Managing and prioritising product backlog items.
· Assisting the scrum/product development team to meet the objectives of each sprint.
· Adjusting and improving each iteration of the product before release.
· Identifying areas of improvement.
· Keeping customers and stakeholders informed of the status of the product.
· Be a second level E-commerce customer suppor
- Desired Profile: Required education, Experience, and Abilities;
- Bachelor in Accounting, Computer Science, Information system or related field
· Previous working experience: four (4) years as a product owner.
· In-depth knowledge of agile methodologies.
· Strong analytical and problem–solving skills.
· Strong communication skills, written and verbal.
· Strong presentation skills
· Ability to multi-task and work under pressure
- How to Apply:
- An application letter addressed to the Chief HR & Administration Officer;
· Recent Curriculum Vitae.
· A photocopy of the Passport/National ID.
· Copies of Degree/Diploma certificates
· Copies of relevant certificates.
· Three referees
The deadline for submitting application documents (Only PDF Format) is July 12, 2024. Please apply via the link:https://erecruitment.rwandair.com/
NB: Only shortlisted candidates will be contacted.
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