Akazi

Job Position of Manager-Device Financing at MTN Rwanda: (Deadline: 01st Feb 2024)

Mwambutsa

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s degree (Marketing, Economics, Information technology management or related fields)

Experience:

  • Minimum 5 years of work experience which includes:
  • At least 3 years in relevant telecom or devices sector/ industry as per relevant role
  • Worked across diverse cultures and geographies.
  • Proven experience in customer management, marketing management, market research, sales and channel management

 

Job description

Core Purpose of the Job

  • Formulation and implementation of MTN Rwanda’s device financing strategy and ensuring alignment with the overall Group Device financing Strategy.
  • Contributes to strategy development by developing device financing frameworks to drive the required change for business sustainability.
  • Manages the execution and implementation of device financing strategy through working with and across functions, multiple processes, discipline technologies, products, teams and customers.

 

Key Performance Areas overall Objective

  • Contributes to strategy development by developing device financing frameworks to drive the required change for business sustainability.
  • Manages the execution and implementation of device financing strategy by working with and across functions, multiple processes, discipline technologies, products, teams and customers.
  • Drive an increase in Shareholder return by ensuring that Device financing processes are aligned to achieving all elements of the business strategy. (I.e. Grow Market and Value Shares, Grow ICT & Data Revenues, Increase EBITDA margins, Grow smartphone).
  • Drive the device financing strategy and ensure ROI.
  • Develop short-and long-term plans and budgets for the unit’s activities, monitor progress, ensure adherence, and evaluate delivery of business objectives.
  • Understand and develop sound financing options in-country to lower the total cost of sales of devices.
  • Manage project/initiative budget in line with business objectives.
  • Review Device financing performance (along all defined criteria) and provide executive management with response actions in keeping in line with set business objectives and goals and develop contingency plans as required to address shortfalls or excesses.
  • Champion Contract negotiations where applicable to reduce cost and drive MTN Rwanda’s Value Creation Philosophy.
  • Report on a monthly basis to management relating to progress made within the division and in accordance with the measurement metrics set by the organization.

Development of device financing value propositions and go-to-market strategy including acquisition, and segment positioning.

  • Ensure value extraction through below-the-line customer value management.
  • Develop market research programs with the Business Intelligence and CVM teams that will inform the activities in the Device function and offer a great understanding of customers and sales.
  • Provide advice on governance and best practice in device & client experience.
  • Provide input to the development of pricing strategic guidelines, modeling tools and processes to enable local decision-making processes around device financing and/or device financing bundles.
  • Work closely with the CVM and Pricing team to develop GTM plans.
  • Drive the development and maintenance of operational/financial metrics. Establish support models required to achieve them.
  • Conduct and report forecast/budget/contract/audit activity on a timely basis.
  • Manage device financing proposition/pricing competitiveness in the market.
  • Keep abreast of current & future OEM product roadmaps.
  • Keep abreast of devices, technology, and platform trends.
  • Keep abreast of current and future wearables/accessory roadmaps.
  • Define and implement Key Performance Indicators and Metrics for support and operational activities and use these metrics to drive service delivery excellence.
  • Continuously seek self-professional development to sharpen skills and capabilities in versatile and evolving device financing plans.
  • Provide leadership and direction in the operations, leading the team to deliver on respective business targets and improve the overall performance of the department.
  • Identify, evaluate and track the development needs and performance of Devices staff, providing opportunities for staff to build on the company’s investment.
  • in their training and improved productivity.
  • Coach and mentor the Device financing team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
  • Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year-on-year performance of all dimensions of the Group Culture Audit.
  • Ensure skill transfer for staff development, motivation, and business continuity and ensure that the team is led, motivated, and rewarded to achieve high performance areas.

 

  • Deliver business value through partnership with MTN Rwanda’s Ecosystem Partners and customers to enhance MTN’s Corporate Brand
  • Build and maintain relationships with internal stakeholders and external partners and suppliers.
  • Build partnerships with key OEM’s, OTT players, Platform players, App developers.
  • Build partnerships with content providers.
  • Develop partnerships with device distributors in the market.
  • Guide and direct suppliers and third parties in achieving MTN Rwanda devices objectives.
  • Review internal and external environments including competition and develop a comprehensive strategy for devices considering the most effective and efficient ways of developing, launching and sustaining related products.
  • Provide technical leadership /advice in the formulation and development of devices framework, policies and guidelines and ensure compliance of operations with MTN policies and procedures.
  • Lead and collaborate with other business units in the development of devices’ business models for use in MTN Rwanda and develop measurement strategies to support ongoing strategy development and project optimization.
  • Report on an ad hoc basis on key projects/initiatives/deliverables as and when necessary.
  • Identify and review key risks, issues, and dependencies and set mitigation actions.
  • Manage and resolve escalations that have an impact on the critical path of service delivery and escalate issues that will result in significant time, scope, employee/customer or cost impacts if not resolved.

 

How to apply

All interested candidates are requested to apply through the MTN website and

submit their updated curriculum vitae together with copies of their academic

credentials no later than 01st Feb 2024. 

MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

At MTN Rwandacell Plc we are committed to safeguarding your data privacy. For more information visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/. 

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